Exchange & Returns


Can I return the order?

If you want to return the Order or part of the order, you have the right to return your order to us within 14 days.

Please note! that all handmade products, weddingrings, personalizes products and orders, sale items and hygiene items cannot be returned.

The items you return must be returned in their original condition and in their original packaging. These must not be worn or damaged. 

All returns must be communicated and registered with us in advance by email to 


What is the return adress? 

la Label Boutique
Beuteweg 20
6373 LL Landgraaf


Who is paying for the returns? 

The costs of returning are for your own account. Make sure that your return shipment is sent back to us with track & trace. If you don't do this, it is at your own risk if the package gets lost.


Will i get a refund?

When your product has been returned to us in good order, you will receive an email from us as soon as we have processed your return. We strive for you to be refunded within 5 working days, after this email, in the same way you made the payment to us. 


Other questions?

Do you have any other questions about the exchange or return of products? Send an email to our customer service info@ and we will handle your question ASAP.